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VPN firm says it didn’t know customers had lifetime subscriptions, cancels them
news.movim.eu / ArsTechnica • 12 May 2025
The new owners of VPN provider VPNSecure have drawn ire after canceling lifetime subscriptions. The owners told customers that they didn’t know about the lifetime subscriptions when they bought VPNSecure, and they cannot honor the purchases.
In March, complaints started appearing online about lifetime subscriptions to VPNSecure no longer working.
The first public response Ars Technica found came on April 28, when lifetime subscription holders reported receiving an email from the VPN provider saying: